Last updated June 5, 2026
Cookie Policy
This policy explains how Reanroom uses cookies and similar technologies on our marketing site, app, and related creator business services.
What cookies are
Cookies are small text files stored on your browser or device when you visit a website or use an online service. Similar technologies include local storage, session storage, pixels, SDKs, and device identifiers.
These technologies can help a service remember a device, keep a user signed in, protect accounts, understand usage, process payments, and measure whether features are working correctly.
How Reanroom uses cookies
We use cookies and similar technologies to operate Reanroom, authenticate users, maintain sessions, protect against abuse, remember settings, diagnose bugs, understand product usage, and improve the experience.
The marketing site may use limited cookies or similar technologies for security, performance, analytics, contact forms, and waitlist or app links.
The Reanroom app may use additional cookies or similar technologies for sign-in, account security, creator workspace state, analytics, error monitoring, billing, and connected integrations.
Types of cookies we may use
Strictly necessary cookies are required to provide the site or app. These may support sign-in, session management, fraud prevention, load balancing, security, and requested account functions.
Preference cookies remember choices such as interface settings, app state, or consent choices so the service behaves consistently between visits.
Analytics and performance technologies help us understand page visits, onboarding steps, feature usage, errors, and product reliability. We use this information to improve Reanroom and prioritize fixes.
Payment and billing technologies may be used by payment processors or customer portal providers to complete checkout, prevent fraud, manage subscriptions, issue receipts, and support billing requests.
Integration technologies may be used when you connect or interact with third-party services, such as authentication, calendar, email, analytics, hosting, database, or communication providers.
Third-party providers
Some cookies or similar technologies may be set by service providers that help us operate Reanroom. These may include providers for authentication, hosting, database services, analytics, error monitoring, email delivery, payments, and connected integrations.
Third-party providers may process information according to their own privacy notices when they act as independent controllers, or according to our instructions when they act as processors.
We do not sell personal data. We do not use cookies to show third-party behavioral advertising on Reanroom unless we update this policy and provide any required choices.
Consent and choices
Where required by law, we will ask for consent before setting non-essential cookies or similar technologies. You can withdraw or change consent through the available cookie controls when those controls are present.
Strictly necessary cookies do not require consent because they are needed to provide a service you request, such as keeping you signed in or protecting the app from abuse.
You can also control cookies through your browser settings. Most browsers let you block, delete, or limit cookies. Blocking necessary cookies may prevent parts of Reanroom from working.
Retention
Session cookies usually expire when you close your browser. Persistent cookies or similar technologies may remain for a defined period unless you delete them earlier.
Retention periods vary depending on the purpose. For example, session and security cookies may be short lived, while preference, analytics, billing, or consent records may remain longer so the service can remember choices, protect accounts, and meet operational or legal obligations.
Changes to this policy
We may update this Cookie Policy as Reanroom changes, as providers change, or as legal requirements develop.
If we make material changes, we will take reasonable steps to notify users or request updated consent where required.
Contact us
Questions about cookies, privacy choices, or how Reanroom uses similar technologies can be sent to support@reanroom.com.
You can also review our Privacy Policies page for more information about how we collect, use, share, retain, and protect personal data.
Buyer support
Email: support@reanroom.com
For billing support, email the Reanroom team.