Refund Policy

Reanroom provides billing support for paid plans, including checkout questions, receipts, subscription billing, cancellations, and approved refunds.

If the checkout page provides additional refund or cancellation terms, those terms also apply.

For first-time purchases, Reanroom offers a 30-day money-back guarantee unless a different refund term is clearly shown at checkout.

To request a refund, email support@reanroom.com with the purchase email, order date, and reason for the request.

You can cancel a subscription to stop future renewals. Cancellation does not automatically refund prior charges unless the charge qualifies under this policy or applicable consumer law.

If a subscription renews by mistake, contact us as soon as possible so we can review the charge before it becomes a dispute or chargeback.

Approved refunds are returned to the original payment method. Processing times depend on the payment network and your bank or payment provider.

We do not issue refunds outside the original payment channel.

We may deny refund requests involving fraud, policy abuse, repeated refund claims, account misuse, or violations of the Terms and Conditions.

Nothing in this policy limits refund rights that cannot be excluded under applicable consumer protection law.